EZ Helpdesk

Getting Started 17

• How Do I Add a Teacher or User?
• How do I add a full class of students?
• How do I add a student to a class?
• How do I move a student to a different class?
• Where do I find the EZ Scan® app?

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Class Sheet 27

• How To Navigate the Class Sheet
• How do I edit a student's name?
• How do I move a student to a new class?
• How do I delete a student?
• How do I manually add laps?

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Programs 14

• What is a Program?
• Creating a new program.
• Can I Have Multiple Active Programs?
• "Your subscription is still valid, but a program that includes today's date is needed."
• No Program Available to Choose on the App Before Scanning

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Classes 4

• How do I create a class?
• How to delete a whole class
• Message saying Names Aren't Valid when Pasting Students
• How to Assign Users / Teachers to Their Class

FAQ 9

• What is EZ Tally®?
• Am I able to print the graphs from the stats page?
• Can I change the lap size?
• How do I add Awards and Award Levels?
• May more than one person enter data at the same time?

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Stats 5

• Generating reports
• Generating a Timing Report
• Video test
• Description of Reports
• Individual Leaderboard within a Specific Grade

Exercise Equivalency Sheet 2

• Using the Activity Recording Sheet
• Parent/Student Scanning From Home

Roster 4

• What is the Roster Page?
• How to add groups of inactive students to a class
• How to add students to the Roster?
• How to Delete a Student from the Inactive Student Roster

PHIT AMERICA - AMPED 1

• Set Up and Use the Phit Zone Banner in Your EZ Scan Program in 4 EZ Steps!

FAQ 24

• Can I Use Multiple Devices to Scan?
• How To Scan and Sync Data Using the EZ Scan App
• When should I sync the EZ Scan app?
• What is a practice session?
• How does EZ Scan work with EZ Tally?

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Timing 1

• Start a session that tracks the students time.

General Questions 18

• If I do a trial first, can I use that account for EZ Scan®?
• Do I have to pay for both EZ Tally® and EZ Scan®?
• How are EZ Tally® and EZ Scan® sold?
• Are discounts available?
• How do I renew my account?

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Reports 3

• How to Track Participation
• How to View Leaderboards
• Overview of Each Report’s Output

Distance Learning 2

• How to Setup EZ Scan for Distance Learning
• How to Use EZ Scan at Home for Parents/Students

Account Setup Service 2

• New User Account Setup Service
• Existing User Account Setup Service