EZ Helpdesk

Getting Started 14

• How do I add a teacher or user?
• How do I add a full class of students?
• How do I add an individual student?
• How do I move a student to a new class?
• How do I delete a student?

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Class Sheet 23

• How do I navigate the Class Sheet?
• How do I edit a student name?
• How do I move a student to a new class?
• How do I delete a student?
• How do I manually add laps?

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Programs 8

• What is a program?
• Creating a new program.
• Scanning laps on the app with multiple programs.
• What does "You currently do not have an active program" mean?
• No program to choose from on the app before scanning.

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Classes 3

• How do I create a class?
• Adding students to the class using copy and paste.
• How to delete a whole class

FAQ 12

• What is EZ Tally®?
• Am I able to print the graphs from the stats page?
• Can I change the lap size?
• How do I add Awards and Award Levels?
• How do I add students to a class using the Copy and Paste method?

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Stats 3

• Generating reports
• Generating Timing Report
• Video test

Exercise Equivalency Sheet 2

• Using the Activity Recording Sheet
• Parent/Student Scanning From Home

FAQ 14

• Can I use multiple devices to scan?
• Student name is not showing up when scanned.
• When should I sync the app?
• What is a practice session?
• No program available to select on the EZ Scan app.

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Timing 1

• Start a session that tracks the students time.

General Questions 15

• If I do a trial first, can I use that account for EZ Scan®?
• Do I have to pay for both EZ Tally® and EZ Scan®?
• How are EZ Tally® and EZ Scan® sold?
• Are discounts available?
• How do I renew my account?

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Distance Learning 2

• How to Setup EZ Scan for Distance Learning
• How to Use EZ Scan at Home for Parents/Students

Account Setup Service 2

• New User Account Setup Service
• Existing User Account Setup Service