General Questions

If I do a trial first, can I use that account for EZ Scan®?
Yes, you can move forward with the setup you have in the trial. If you would like to start over, you can create a new program and select the start from scra...
Tue, Jul 30, 2019 at 3:20 PM
Do I have to pay for both EZ Tally® and EZ Scan®?
No, an EZ Scan® subscription includes both EZ Tally® and EZ Scan®.
Tue, Feb 6, 2018 at 3:29 PM
How are EZ Tally® and EZ Scan® sold?
EZ Tally® is the data base and EZ Scan® is the scanning app.  EZ Scan® is essentially an upgrade to EZ Tally®. When you purchase EZ Scan®, you also get EZ T...
Tue, Feb 6, 2018 at 3:35 PM
Are discounts available?
Yes, discounts are provided for multiple-year subscriptions and for multiple facilities. Information and prices are available by calling Fitness Finders at ...
Tue, Feb 6, 2018 at 3:49 PM
How do I renew my account?
We have three ways you can renew.  On your school, click on the gears icon that is on at the top of the page, select the subscriptions tab, and you will s...
Tue, Jul 30, 2019 at 3:33 PM
When does an EZ Scan® subscription activate?
For new customers, the EZ Scan® subscription activates the first time data is entered.  So a subscription can be purchased in the spring but will not begin ...
Wed, Mar 21, 2018 at 10:21 AM
Are software updates automatic? Will there be a cost?
EZ Scan® is just like any normal app, updates are received through the app store.  You may need to manually approve the update or you can set it to happen a...
Wed, Mar 21, 2018 at 10:22 AM
Can the QR Codes be read with a scanner at local stores?
No, the EZ Scan® app resides on your tablet. Scanners at stores might “read” a QR code (since it's just a number) but they can't do anything with it...
Thu, Feb 8, 2018 at 12:39 PM
Do I have to subscribe to EZ Tally® before purchasing EZ Scan®?
No, EZ Tally® is included in your EZ Scan® purchase.  Simply purchase EZ Scan® at or call the number below.  If you already have an EZ ...
Thu, Feb 8, 2018 at 12:48 PM
How do I get EZ Scan®? Do I have to download something?
Go to the Apple app store or Google Play store to find the EZ Scan® 2 app. The EZ Scan® 2 app is free, but it will not work unless you have purchased EZ Sca...
Wed, Mar 21, 2018 at 10:27 AM