General Questions

Does EZ Scan® work without WiFi?
Absolutely. You can take the EZ Scan® app outside to any track or trail and scan without internet (remember to log in first before heading out to the track)...
Wed, Mar 21, 2018 at 10:46 AM
Do we have to purchase a subscription for each scanning device?
No, you can use as many devices that you need for your school. If you have multiple users that will only need to log into the app to scan, you can create a ...
Tue, Jul 30, 2019 at 11:17 AM
Is my data deleted when my account expires?
No.  When an account expires, the data is retained.  Expired account will simply be reopened with a renewal.
Wed, Mar 21, 2018 at 10:52 AM
Why does the purchase page say "An account is already associated with this email"?
That message means an EZ Scan® or EZ Tally® account already exists for the email that you entered.  It could be an old account or a trial account.  The acco...
Wed, Mar 21, 2018 at 10:55 AM
IT Considerations for EZ Scan App and EZ Tally Database Usage
If you are new to EZ Scan and are looking to get approval from your district to purchase, here is some helpful information you can share with them to get st...
Tue, Apr 5, 2022 at 11:39 AM
I would like Data Deleted
If you would like for your EZ Scan/EZ Tally data to be deleted, please email us at help@fitnessfinders.net and we will respond as soon as commercially possi...
Mon, Jan 15, 2024 at 4:57 PM
Can I Give A Parent Access
Currently, only users with login credentials to the EZ Tally database and EZ Scan app, can view or edit lap information.  We do not have a separate parent ...
Wed, Apr 17, 2024 at 1:03 PM
Purchase Tokens, Color Certificates, and Other Items
If you are ready to purchase or look through the availability of Toe Tokens® or other products we provide, please head over to www.FitnessFinders.net Yo...
Wed, Jun 5, 2024 at 1:44 PM