EZ Helpdesk
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
800-789-9255
Knowledge base
EZ Tally Website
Getting Started
19
How Do I Add a Teacher or User?
How do I add a full class of students?
How do I add an individual student?
How do I move a student to a different class?
How do I delete a student?
View all 19
Class Sheet
26
How To Navigate the Class Sheet
How do I edit a student's name?
How do I move a student to a new class?
How do I delete a student?
How do I manually add laps?
View all 26
Programs
16
What is a Program?
Creating a new program.
Can I Have Multiple Active Programs?
What does "You currently do not have an active program" mean?
No Program Available to Choose on the App Before Scanning
View all 16
Classes
4
How do I create a class?
How to delete a whole class
Message saying Names Aren't Valid when Pasting Students
How to Assign Users / Teachers to Their Class
FAQ
10
What is EZ Tally®?
Am I able to print the graphs from the stats page?
Can I change the lap size?
How do I add Awards and Award Levels?
How do I add students to a class using the Copy and Paste method?
View all 10
Stats
5
Generating reports
Generating a Timing Report
Video test
Description of Reports
Individual Leaderboard within a Specific Grade
Exercise Equivalency Sheet
2
Using the Activity Recording Sheet
Parent/Student Scanning From Home
Roster
4
What is the Roster Page?
How to add groups of inactive students to a class
How to add students to the Roster?
How to Delete a Student from the Inactive Student Roster
PHIT AMERICA - AMPED
1
Set Up and Use the Phit Zone Banner in Your EZ Scan Program in 4 EZ Steps!
EZ Scan App
FAQ
24
Can I use multiple devices to scan?
How To Scan and Sync Data Using the EZ Scan App
When should I sync the app?
What is a practice session?
How does EZ Scan work with EZ Tally?
View all 24
Timing
1
Start a session that tracks the students time.
General
General Questions
18
If I do a trial first, can I use that account for EZ Scan®?
Do I have to pay for both EZ Tally® and EZ Scan®?
How are EZ Tally® and EZ Scan® sold?
Are discounts available?
How do I renew my account?
View all 18
Reports
3
How to Track Participation
How to View Leaderboards
Overview of Each Report’s Output
Distance Learning
Distance Learning
2
How to Setup EZ Scan for Distance Learning
How to Use EZ Scan at Home for Parents/Students
Account Setup Service
Account Setup Service
2
New User Account Setup Service
Existing User Account Setup Service
Help Desk Software
by Freshdesk