EZ Helpdesk

A Program, in EZ Tally, is a period of time where laps and mileage are tracked.  You can have multiple programs running during the same timeframe (pun i...

Before starting, please check out this article on the 4 ways to add students to a new program to find which method is best for you: https://ezmileageclub.fr...

Yes, you can have multiple programs active, at the same time, in your EZ Tally database.  This allows you to keep mileage separate, based on event/club/...

This message does not have to do with your subscription or its expiration date.  You are simply trying to collect data outside of the dates set for your cur...

If you do not see a program available to select before starting a scan session, then the current date is outside the "Start" and "End" d...

Click on "Edit my School." Make sure that the current program that all the students are participating in is selected in the teal drop-down at the...

This option to create a new program will remove the student's mileage and allow you to select the students from the previous program and move them in...

To Archive an old program, click on "Edit My School," select the "Programs" tab and click on the "Archive" button next to the ...

If the student was in the previous program, you can use the Roster tab to add them to the current program.  Simply follow the steps below. If the student i...

If you are getting a message on the EZ Scan 2 app saying that you do not have correctly configured students: This is because you need to have at least o...