FAQ
If you are experiencing a white or blank screen in the EZ Scan 2 app, in place of the camera on your Apple device, follow these steps: 1. Go to Settings...
Thu, May 18, 2023 at 9:52 AM
If "Dark Mode" is enabled on your device, the camera portion of the app will show up as a black screen. It will still scan, but the camera portion...
Thu, May 18, 2023 at 9:42 AM
Open the app and click on "Settings." Click on "Managed Installed Themes" at the top of the settings page. If the themes do not have a...
Mon, Jul 16, 2018 at 10:12 AM
If the sync button does not do anything when selected, force close the app and try to sync it again when you open the app back up. If the sync button stil...
Mon, Jul 16, 2018 at 1:04 PM
EZ Scan® scans just fine without a connection. You can take it anywhere and scan cards wherever you want. (Note: internet connection is needed to log into t...
Wed, Mar 21, 2018 at 10:24 AM
EZ Scan® works on iPads, Android tablets and smartphones running iOS 14.5 or later and Android 10 or later. EZ Scan® is not compatible with Amazon Kindle o...
Mon, Apr 15, 2024 at 1:11 PM
Click on "Settings" in the homepage of the EZ Scan 2 app. In the "Themes" dropdown, select your Theme and Click Ok. Click "Save Se...
Tue, Mar 9, 2021 at 12:23 PM
Not Seeing the Theme You Want? Click on "Settings" in the homepage of the EZ Scan 2 app. Click "Manage Installed Themes" Select t...
Tue, Mar 9, 2021 at 12:30 PM
If Your Themes Aren't Appearing After Downloading a New Version of the EZ Scan 2 App: Go to Settings in the App Click Manage Installed Themes Sel...
Thu, May 18, 2023 at 9:45 AM
Reports have stated that in early 2022, 3G Networks will be shutting down. If you have an older device that relies on 3G Networks for the internet, you ...
Thu, May 18, 2023 at 9:47 AM