How to Fix the White Screen on the EZ Scan App - Apple Devices : EZ Helpdesk

How to Fix the White Screen on the EZ Scan App - Apple Devices Print

Created by: Joey Neal

Modified on: Tue, Sep 10, 2024 at 2:02 PM

If you are experiencing a white or blank screen in the EZ Scan app, in place of the camera on your Apple device, follow these steps:

1. Go to Settings on your device

2. Go to Privacy

3. Click Camera

4. Click the toggle icon to turn on the camera for EZ Scan

1. Go to Settings on your device

2. Scroll on the left side to the bottom where your apps are listed

3. Click EZ Scan 2

4. In the Camera section, Click the toggle icon to turn on the camera for EZ Scan

Return to the EZ Scan app, open a session, and your camera should now work.

Joey is the author of this solution article.

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How to Fix the White Screen on the EZ Scan App - Apple Devices Print