The sync date that is listed on the website is the date that any new laps were synced to the database. If you have a device that is having trouble syncing, log out of the app and back in and try to sync again. If you are still having syncing problems contact a customer service agent by either opening a chat from the website, emailing us at help@fitnessfinders.net, or calling 1(800) 789-9255.
Do not delete the app. When you delete the app it erases all the data and we will not be able to help recover any laps.