If you received this message when manually entering laps for students, log out of the website and back in. Also, check the end date of the program. 

To check the end date click on "Edit My School," then click "Programs."

If today's date is the same as the end date listed or the end date has passed, change the date, click "Save," and try to enter the laps in again.

If you still get the error message contact a customer service agent by either opening a chat from the website, emailing us at help@fitnessfinders.net, or calling 1(800) 789-9255.